Legal

Privacy Policy

This policy explains what information Muftaraq Al Turuq collects when you use this website, why we collect it, and the choices you have over it.

01 · Who we are

This website is operated by Muftaraq Al Turuq Co. for General Trading, Contracting & Commercial Agencies (“Muftaraq Altwrq”, “Crossroads”, “we”, “us”), a food trading and distribution company based in Erbil, Iraq. We are responsible for the personal information handled through this site. If you have any question about this policy, you can reach us at muftaraqaltwrq@gmail.com.

02 · Information we collect

We only collect what we need to respond to you and to keep the site working. This includes: • Details you submit through our enquiry form — your name, company name, phone number, estimated monthly volume, and any note you write. • Contact details you share when you call or email us directly. • Basic technical data your browser sends automatically — IP address, device and browser type, and the pages you view — collected through standard server logs and analytics. We do not ask for, and you should not send us, sensitive personal information through this website.

03 · How we use it

We use the information you provide to: respond to wholesale and retail enquiries; prepare quotes and arrange deliveries; manage our ongoing relationship with retail and distribution partners; and improve the content, performance, and security of this website. We do not use your information for automated decision-making.

04 · Cookies & analytics

This site uses a small number of cookies and similar technologies that keep it functioning and help us understand how visitors use it. We may use Google Analytics to measure aggregate, non-identifying traffic patterns — such as which products are viewed most. Analytics data is collected in an aggregated form and is not used to identify you personally. You can block or delete cookies through your browser settings; the site will continue to work without them.

05 · Sharing your information

We do not sell or rent your personal information. We share it only when necessary: with trusted service providers who help us run the website and our logistics (for example hosting and analytics providers), and where required by Iraqi law or to protect our legal rights. Any provider we use is expected to handle your data securely and only on our instructions.

06 · Data retention

We keep enquiry and contact information only for as long as we need it to serve you and to meet our commercial and legal obligations. When information is no longer needed, we delete or anonymise it.

07 · Security

Our website runs on Cloudflare's infrastructure, which provides encryption in transit (HTTPS) and modern protection against common threats. While no online service can be guaranteed completely secure, we take reasonable steps to protect the information you share with us.

08 · Your rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. To make a request, email muftaraqaltwrq@gmail.com and we will respond within a reasonable time.

09 · Children's privacy

This is a business-to-business and retail trade website. It is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

10 · Changes to this policy

We may update this policy from time to time as our business or the law changes. When we do, we will revise the “Last updated” date at the top of this page. Please review it periodically.

11 · Contact us

Questions about this policy or about your information can be sent to muftaraqaltwrq@gmail.com, or by phone on +964 750 777 1002. Our office is in Erbil, Iraq.